Warranty Request
Warranty Request
One-Year Warranty Request Instructions
Before You Submit
- Review the Warranty Booklet included in your closing package.
- Confirm that the issue is a covered warranty item.
- Note exclusions such as normal wear-and-tear, homeowner maintenance, animal damage, or misuse.
Step 1: Complete the Warranty Request Form
Use the Warranty Request Form provided in your closing package. Fill in:
- Homeowner name, phone, and email
- Property address and community name
- Closing date
- Detailed description of each issue (one issue per line)
- Room/area location (e.g., “Kitchen – left cabinet hinge loose”)
Step 2: Gather Supporting Materials
- Attach clear photos of each issue (wide shot + close-up).
- Include any relevant documentation.
Step 3: Email Your Request or Attach it in the Link Provided
- Send the completed form and attachments to: warranty@jandndevelopers.com
- Use a subject line like: Warranty Request – [Your Street Address]
- Keep all communication in the same email thread for faster coordination.
Step 4: After Submission
- Your request will be reviewed against warranty coverage.
- You may be contacted for clarification.
- If covered, service coordination will be scheduled with you.
Urgent Safety Issues
For immediate hazards (gas leaks, electrical sparks, active water intrusion):
Contact emergency services or your utility provider first.